How to Renew an SASSA Card?

ByHakim Lethabo

Your SASSA card is now expired and you need to renew it to get the SRD grant payments. This is the situation where you are right now. So you need to know how to renew an SASSA card? You can read this complete SASSA debit card renewal guide for 2024.

We will go step-by-step and submit the card renewal application. The complete procedure is easy and it will only take a few minutes of your busy routine. So let’s start the simple guide now.

Renew your Expired SASSA Debit Card in 2024

In 2023, SASSA has said that there is no need to renew the expired SASSA Gold cards as they can work until December 2023. However, after that, all the clients have to renew their expired SASSA Gold cards to get the grant payments.

You need to know that only Postbank can issue and renew the Gold cards for the grant beneficiaries. However, you do not need to visit the Postbank for this purpose as the SASSA post offices are entitled to do it for you.

If your SASSA Gold debit card is expired then follow these steps:

Required Stuff for Card Renewal:

  • South African ID or Passport.
  • Proof of residency.
  • Old/Expired SASSA card.
  • Utility bill.

1- Visit the Nearest South African Post Office

Check your area and find out the nearest SAPO branch there. Check the working hours of the office and visit at that time. Meet with the employee and explain your purpose for visiting that office.

2- Get the Card Renewal Form

Once you explain your purpose, the staff will hand over an application form to you that you need to fill out with your accurate details. If you face any issues while filling out the form, you can get help from the staff and they will guide you through all of the process.

3- Submit the Renewal Application Form

Lastly, you need to double-check all of your details inside the application form. Make sure there is no mistake in the form. Now submit the form to the staff and get a confirmation receipt from the staff. This is your proof to get the new card so keep it safe.

4- Activate the New Gold Card

You will get an email once your new SASSA card arrives at the SAPO. You can visit the office with your receipt and get your new card. The SASSA card activation process is very straightforward and you can read the complete guide on how to activate SASSA card here.

How to Use a New SASSA Card?

Once you have renewed and activated your new SASSA card, you can use it for various transactions just like a regular debit card. Here’s a detailed guide on how to make the most of your new SASSA card:

1. Collect SRD Payment at an ATM

To withdraw your SRD grant payments, follow these steps:

  1. Find an ATM: Locate an ATM that accepts SASSA cards. Most ATMs in South Africa do.
  2. Insert Your Card: Insert your SASSA card into the ATM.
  3. Enter Your PIN: Enter your PIN to access your account.
  4. Select Withdrawal: Choose the option to withdraw cash.
  5. Enter Amount: Enter the amount you wish to withdraw, ensuring it does not exceed your available balance.
  6. Collect Cash: Collect your cash and take your card and receipt.

2. Buy Groceries at Superstores

You can use your SASSA card to buy groceries at any store that accepts debit card payments:

  1. Shop for Groceries: Select your groceries and proceed to the checkout.
  2. Swipe Your Card: At the payment terminal, swipe or insert your SASSA card.
  3. Enter Your PIN: Enter your PIN to authorize the transaction.
  4. Complete the Purchase: Once the payment is approved, collect your receipt and goods.

3. Pay for Food or Gas

Your SASSA card can also be used to pay for meals at restaurants or fuel at gas stations:

At Restaurants:

  1. Order Your Meal: Enjoy your meal at the restaurant.
  2. Request the Bill: When you are ready to pay, request the bill.
  3. Pay with Your Card: Hand over your SASSA card to the server or use the card machine yourself.
  4. Enter Your PIN: Enter your PIN to complete the transaction.
  5. Collect Receipt: Ensure you take the receipt for your records.

At Gas Stations:

  1. Refuel Your Vehicle: Fill your vehicle with the desired amount of fuel.
  2. Proceed to Payment: Go to the payment counter or use the card machine at the pump if available.
  3. Swipe/Insert Your Card: Swipe or insert your SASSA card into the machine.
  4. Enter Your PIN: Enter your PIN to authorize the payment.
  5. Take Receipt: Collect your receipt after the transaction is completed.