SASSA Status Check Failed Due to Identity Verification Failed
The South African Social Security Agency (SASSA) is strengthening the nation by providing financial assistance to over 18 million people each month through the Social Relief of Distress grant. However, not everyone is guaranteed approval for this grant. Many applicants encounter the message, “SASSA status failed due to identity verification failure in DHA database.
This SASSA status check result means the applicant was not able to pass the DHA identity verification. As a result, the SASSA has failed the application status. But is that end? No, of course not. You have the opportunity to lodge the appeal and correct your identity details immediately to get the grant money.
How to Resolve SASSA Status Check Failure Due to Identity Verification Issues?
If you are experiencing an SASSA status check failure due to identity verification problems, some of your personal details are likely outdated or incorrect. To resolve this issue, follow these steps:
Step 1: Visit the Department of Home Affairs (DHA) Office
The first step in resolving your identity verification issue is to visit your nearest Department of Home Affairs (DHA) office. Here’s what you should do:
- Update Your Information: Ask the DHA officials to update any outdated or incorrect identity information such as your name, surname, marital status, date of birth, or gender.
- Verify Correctness: Make sure that all your details are accurate and correctly reflected in the DHA system. This will help prevent future issues with your SASSA status checks.
Step 2: Visit the SASSA Website
After ensuring your details are correct with the DHA, follow these steps to update your information with SASSA:
- Go to the SASSA SRD Website:
- Open your browser and visit the official SASSA SRD grant website: SASSA Contact.
- Log In to Your SRD Grant Panel:
- Enter your Application ID (AppID) and South African ID Number.
- Click on the Login button to access your SRD grant panel.
- Go to the Personal Details Section:
- Once logged in, navigate to the Personal Details section.
- Here, you will see fields for your name, surname, date of birth, gender, and other information related to your identity.
- Correct Your Information:
- Review each field carefully and correct any incorrect or outdated information.
- Make sure your name, surname, date of birth, and gender match exactly what is recorded in the DHA system.
- Save the Updated Information:
- After making the necessary corrections, click on the Save button.
- Ensure that all your updated details are saved and reflected correctly in the system.
Step 3: Confirm the Changes
Once you’ve updated your information on the SASSA website, it’s important to confirm that these changes have been successfully saved.
- Check Your Status: Revisit the status check page after a few days to see if the issue has been resolved.
- Contact SASSA if Issues Persist: If you still encounter problems, you may need to contact SASSA directly for further assistance.
F.A.Q
What is identity verification failed status?
The ID verification failure is a SASSA application status where the applicant was not able to verify the identity for grant approval.
What can fail a SASSA status?
If the applicant is not able to verify the identity, bank accounts, or employment status, the SASSA status can be failed.
Why does SASSA use the DHA database for SRD applications?
SASSA uses the DHA database for SRD applications to verify applicants’ identity and ensure that the information provided is accurate and up-to-date.
Is the SRD grant application eligible for disabled persons?
Yes, if the disability if permanent and stops you from working then you are eligible for the grant payment.
Conclusion
Every problem has a solution, and with a positive mindset and determination, we can overcome any challenge life throws our way. A SASSA status check failure is no exception—it’s a manageable issue with a straightforward fix. Simply follow our step-by-step guide, and you’ll have your problem resolved in no time. We appreciate your visit and encourage you to share your feedback in the comments section below—let us know if this guide helped you!