SRD SASSA Status Check

SASSA status check was started during the COVID-19 pandemic for those who were losing their jobs. In May 2020, the government of South Africa aimed to start a social grant for those who are vulnerable and employed. The grant was named “Social Relief of Distress” or SRD grant. It was decided to disburse R350 to each client who will approved for this grant.

Later in April 2024, the grant payment was increased to R370. Now people can check their SRD SASSA status online to get this grant payment. Also, each client has to receive an SMS containing the payment date for the SRD grant. This date will allow them to visit the nearest SASSA office and collect the R370 cash from there.

However, the government has arranged eligibility criteria to maintain the continuous disbursement of the grant. SRD grant is only for those who are not receiving other financial support like UIF payments or NSFAS payments.

Lodge an Appeal If Your SASSA Status is Declined or Failed

Is your SRD grant application rejected? Does your status come out as “Declined” or “Failed”? No worry at all. I have emerged the SASSA SRD appeal status check tool below to lodge your appeal right from this website.

Now you do not need to go anywhere to appeal for your R350 grant. Just enter your “South African ID Number” in the first row and your “Phone Number” in the second row.

Click on the “Send Pin” button to get your appeal status or lodge the new appeal for your SRD grant.

Note: You need to choose the reason for declined or failed status. Also, if there are any issues like identity verification failure, alternative income source identified, or age restrictions, then you need to fix these issues before submitting your appeal.

SASSA Status Check for R350 Payment Dates (December 2024)

SASSA payment dates are important for getting the grant money. If you do not have your payday SMS then you are not allowed to receive your SASSA grant cash. The South African Social Security Agency (SASSA) has established the rule that each SASSA grant beneficiary should receive an SMS on their registered phone number to get the grant payment.

So it is compulsory to have the SASSA grant payment date’s SMS when you are going to pick the cash from SASSA officials.

Check the SRD R350 grant payment schedule for December 2024 below.

SASSA Social Grant Payment Dates 2024/2025

For your convenience, I have added a table of all the SASSA grant payment dates from January 2024 to March 2025. These payday dates have already been announced, and you can check them below. The grants are the Older Person’s grant, Child Support grant, and Disability grant. All the other SASSA social grants are on the same dates as the Children’s Grant.

SASSA Status Check By:

SASSA status check is a procedure that can be performed on different platforms and methods. However, each method is described in the step-by-step guide below. You are free to choose your favorite method to confirm your R350 existing application.

1) Our Free Online SASSA Status Check Service

My name is Hakim Lethabo, and I am the author, admin, and developer of this website. For the past three years, I have been a developer, writer, and SASSA grant researcher. I have also developed the free SASSA SRD status check service for my fellow citizens.

You can use my application status check service on this website. You need to follow these steps:

1. Pick up your mobile or laptop or whatever device you can use to access the internet.
2. Now type “Sassacheck.co.za” in the URL bar of your web browser.
3. You will be redirected to this webpage where an SASSA Status Checker tool is listed on the above page.
4. The tool is your application status-checking tool and you need to provide the following details:
   1. South African ID Number (13-digits)
   2. Mobile Phone Number (10-digits)
5. And click or tap on the “Check Status” button.
6. Now you can see your SRD application status result live and online.

2) https://srd.sassa.gov.za/sc19/status (Official SASSA Website)

The other way is to use the official website for SASSA status checking. The website is designed to provide the R350 status check results and apply for the SRD grant.

The status check procedure is explained below:

1. Click on this URL “https://srd.sassa.gov.za/sc19/status” and you will be redirected to the official SASSA website.
2. Now enter your ID number and phone number.
3. Get your SASSA grant status in real time.

3) SRD Grant Application ID (AppID)

Your SRD grant application ID is another option to use and check the R350 COVID grant status. If you are not sure what your application ID is then check the email address that you used during the registration with SASSA.

Also, you can visit the SASSA website and enter your ID number and phone number to get the application ID.

1. Open the SASSA website (sassa.gov.za) and go to SRD grant seduction.
2. Now click on the “Get COVID-19 SRD Grant Details”.
3. Enter your 6-digit application ID and get your SASSA R350 status.

4) SASSA Status Check on Moya App (Data-free)

If you are out of data or do not have access to the internet then there is no need to worry when you need to perform the 350 grant check. You can use the Moya App which is a data-free mobile app for South Africans.

Moya App is developed by the “Moya App (Pty) Ltd” and with this app, you can check R370 status without mobile data. Here is how:

1. Download and install the Moya App from Google Play Store or Apple App Store which one is your preferred according to your mobile device.
2. Now open the app after the installation go to the “Discovery” icon and tap on it.
3. From Discovery, you will see new options, choose “SASSA” here.
4. This will open a secure link where you can submit your SASSA SRD grant application details to get your status.
5. Enter your details that are:
   1. South African ID Number
   2. Mobile Number
6. Press the “Check SRD Status” button to know your current application status.

5) WhatsApp Number (0600 123 456)

According to “worldpopulationreview.com”  28.8M South Africans will be using WhatsApp in 2024. With that much popularity of WhatsApp, SASSA has announced a way to check the R350 status using the WhatsApp application.

1. Open your WhatsApp account.
2. Now dial “0600 123 456” and start a new conversation. Also, you can click on the number to open it in your WhatsApp account directly.
3. You will see the name “Contact NDoH” and a button below with the text “Continue to Chat” so click on it.
4. Now you can start the conversation with SASSA officials to know about your grant status.
5. Send your application ID and full name in the chat.
6. The representative will answer your message with your grant application status result.

6) Dialing the USSD Code on the Phone

A USSD code (Unstructured Supplementary Service Data) is a protocol used by mobile phones to communicate with their service providers’ servers in real time.

SASSA has its dedicated USSD code for the grant application status.

1. Dial *120*69277# or *134*7737# or *120*3210# from your phone.
2. Once you dial any of the above codes, you will see a pop-up window open on your phone.
3. This window will show you some options regarding your grant status.
4. You only need to enter the SASSA application ID and phone number inside the window.
5. Now press the “Check” button to get an SMS about your SRD application status.

Note: USSD codes are completely free to use and do not incur any data or call charges.

7) Bank Account Balance Inquiry

This is only for those who are receiving the grant via bank transfer method. If you are receiving the grant in person then you should choose the other ways of checking your grant balance status.

1. You need to wait until you receive your payment date SMS from SASSA.
2. Now visit your bank after the one day of your payment date.
3. Bring your SASSA debit card with you.
4. Insert your SASSA card into your bank’s ATM and enter your PIN.
5. Now go to your balance option and check your account balance.
6. If your balance is R370, then your application is approved and your grant payment is deposited to your account.

8) SASSA SRD R350 App Download

Do you want to check your SASSA SRD status, appeal status, and reconsideration status on the go? Then install the SASSA official app on your phone. The method is simple and mentioned below:

1. For Android, you need to visit the Google app store. And if you are an iPhone user then you need to check out the Apple store.
2. Now search for ‘SASSA SRD R350 App” and download the very first app.
3. Once your application is installed on your device, you need to open the app and check your status.
4. The procedure is the same as mentioned in “Method No. 2”.

9) Your eWallet

Open your eWallet and check your account balance. If there is a deposit of R350 by SASSA then your status is approved. If there is no deposit, then you need to check if your status is declined.

10) Call Center (860 601 011)

You need to call 860 601 011 and ask for your SRD grant application approval status. The agent will ask for your application ID and your South African ID number. Provide the details and get the status.

What To Do Next When Your SRD COVID-19 Grant Application is Approved?

Once your status is approved for the R350, you need to prepare to receive the cash. Now there are two methods to get the money from SASSA.

According to your preference, you can choose between these two payment-receiving methods. For a bank, you need to provide your banking details and get the SRD R350 cash into your account.

Also, for the CashSend services, you do not need to have a bank account. You have to check your grant approval status and then receive the SMS with your payment date.

Visit the assigned payment center to get the grant income.

What To Do Next When Your SRD COVID-19 Grant Application is Rejected?

When your status is marked as rejected, you need to perform some mandatory steps for sure. Without these steps, you can not get the approval of this social security grant.

Here is what you need to do immediately after the rejection of the grant application.

1) Go to SRD DSD Appeal Electronic Platform

Open the SASSA DSD appeal electronic platform where you need to lodge the SRD grant appeal.

The website address is “https://srd.sassa.gov.za/appeals/”. So here you need to start your appeal application procedure.

Note: The appellants should know that the eligibility criteria for COVID-19 SRD is set to R350 per month for per person in 2024 by the government.

2) Lodge SRD Grant Rejection Appeal

Click on the “Lodge appeal” button to start the appeal process. This will bring you to the new page where you will be asked for your ID number and phone number.

Provide these details and send the PIN on your phone number to verify your credentials. Once you provide the PIN, you will navigate to the appeal application form.

3) Fill Out The Reconsideration Application Form

The final step is to fill out the appeal form. You will have to choose the reasons for the declined application first. 

Now fill out the form with your details like first name, surname, date of birth, email address, and application ID.

Accept all the terms and conditions and submit your appeal application online.

4) Check Your SASSA Appeal Status

After applying, you need to keep checking the appeal status on our website. We have added the SRD appeal status check tool above that you can use to know your COVID-19 grant appeal status.

R350 Status Check Outcomes

Don’t be confused or worried when you check your social grant status and find out different results. These results have meanings and you need to know them if you want to get grant approval.

Let’s have a look at each type of outcome and what does that mean in simple words.

Pending Status

The most common outcome is the “pending status”. This simply means that your COVID-19 grant application is under a verification process. And yes, there is no need to worry in this phase. This is a compulsory procedure and it can take up to 90 days maximum.

Approved Status

SASSA has approved your application after due diligence. Now you will receive your payment date and point or center from where you need to collect your grant cash. This approval will be valid for only 6 months. After that, you need to submit the re-application to continue to receive the grant payment.

Status Declined (Identity Verification Failed)

This is the outcome that is not so good. It means your 350 COVID-19 grant status is rejected. The reason could vary but most of the time it is “Identity Verification Failed”. It means your identity documents were not accurate or able to pass the DHA verification.

Alternative Income Source Identified

Your application does not include that you are already earning from other sources. This is a violation of the SRD grant. You need to be either unemployed or vulnerable to be the grant beneficiary.

Means Income Source Identified Undefined

This outcome is not so serious as you have forgotten to mention your income source during the application process. Now you have to resubmit the application with income source details.

Self-Exclusion Response Found

You have marked yourself as a “Voluntary Opt-out” which means you are no longer an SASSA beneficiary.

Payday Null

When you see the outcome as payday null or SASSA status check null it means your application is approved but there is no payment date for you.

SASSA Grant And Bank Details of a Client

Bank account details are very crucial for SRD R370 grant clients. However, when a client uses the bank details to get the grant, there are some issues and methods that need to be discussed here.

Banking Details Verification

This is a term that SASSA uses when a client submits the banking details. The process is about the confirmation and verification of the bank account added for the grant receiving.

Bank Details Update/Change Online Application

When a client has to add a new bank account due to any reason, this is the method to use. The client has to visit the SRD website and provide the ID number to start the bank account update progress.

SASSA Compatible Banks

You must be wondering what banks you can use for SASSA grant payments. So here is the list of SASSA-approved banks in South Africa.

Bank Details Pending for December 2024

This means you have applied for the SASSA grant but you haven’t added your bank account number yet. To receive the payment, you must log in to your SASSA portal and add the bank account number.

SASSA Application Phone Number Change or Update

Have you lost your SASSA application phone number? No issue, you can update or change your South African phone number online.

1. Visit the webpage https://srd.sassa.gov.za/sc19/contact.
2. Enter your ID number and application ID.
3. Submit the details and fill out the application form to change the SASSA status check phone number.
4. Add your new phone number and get the OTP message to verify it.

https://srd.sassa.gov.za/sc19/application (New Application)

1. Start the application process by visiting your SRD grant services portal. Just click on “https://srd.sassa.gov.za/sc19/application/” and land on the application website.
2. Enter your phone number to start the application procedure. You will get an OTP on your phone number to verify it.
3. Now fill out the SRD R350 grant application form with the following details:
   • ID number
   • Full name
   • Email address
   • Bank account details
   • Residential address
   • Phone number
4. Those who want to get the payments via bank deposit need to add their bank account details.
5. Tap on the submit button to submit the form.

SASSA Payment Status Check For SRD Balance

To know if your grant balance is added to your account, you need to visit your ATM and use your debit or credit card to check your account balance.

SASSA Loan for Pensioners in 2024

SASSA does not offer specific loans for pensioners, but pensioners receiving the Older Persons Grant in South Africa may be eligible for certain financial services through other institutions. The grant, intended to support those aged 60 and above, provides crucial financial aid to help cover daily living expenses. 

Pensioners are often targeted by loan sharks or informal lenders, which can lead to financial strain. Therefore, pensioners need to seek loans from reputable institutions, ensuring they understand the terms and repayment conditions.

SASSA Gold Debit Card for Beneficiaries

SASSA has introduced the prepaid card for the SRD grant beneficiaries. This card is called the SASSA Gold card. The purpose of this debit card is to provide the facility of withdrawing the grant cash from the ATM.

Also, clients can use this card for online shopping, in-store purchases like groceries, and gas stations to buy gasoline. These cards are very easy to use and can be carried on the pocket to use them anytime, anywhere.

SASSA Status Regions in South Africa

Below are the regions where most of the SASSA status check service is used.

• Pretoria
• Pietermaritzburg
• Mbombela
• Bela-Bela
• Durban
• Cape Town
• Kawazulu-natal
• Soweto
• Tembisa
• Gqeberha
• Katlehong
• Soshanguve
• Gauteng

How Can I Cancel My Application?

To cancel a special Covid-19 Social Relief of Distress Grant, follow these steps:

1. Reach out to SASSA via the online portal.
2. Clinic on the “Click here to cancel online” button.
3. Submit your ID number and phone number to verify your identity.
4. Follow the instructions given by SASSA to complete the cancellation process.
5. Ensure you get a confirmation notice or reference number for your records.

How to Reinstate a Cancelled SRD Grant?

To reinstate a canceled SRD grant, gather your ID, proof of address, and any other supporting documents. Complete the reinstatement application form from SASSA. Submit the form and documents online.

Latest News About SASSA

Stay updated with the latest news about SASSA grants and approvals.

F.A.Q

Contact Details for SRD Grant

For any further inquiry, all the grant beneficiaries can contact SASSA directly. Here is the contact information of the SASSA.

• Email: [email protected]
• SASSA Helpline: 043 707 6335
• Toll-Free Number: 012 400 2000
• Fax: 012 400 2257
• Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Street, PRETORIA

Conclusion

Congratulations to all those who have been approved for the SASSA grant today. Do not forget to mark your SASSA payment dates to collect your SRD R350 payment. If your application status is pending then do not worry as the verification process can take up to 3 months. For further inquiry about your SRD grant status, you can call to SASSA helpline or send an email.