Steps to Take If You Missed Out on Claiming the SASSA SRD Grant

ByHakim Lethabo

Claiming the SASSA SRD grant can be tricky when you do not have proper knowledge about it. Suppose, you were approved for the SASSA Social Relief SRD grant and you were waiting for the payment date. However, you forgot about this matter and your payment date has now passed. Now you must be worried about how to claim your SASSA grant payment, right?

First of all, you need to be relaxed and read this solution carefully. I know you have missed your R370 payment but that is not the end of the world. You need to take a deep breath and get the solution regarding your missing payment.

The South African Social Security Agency (SASSA) is very humble when it comes to grant payments. So you do not need to be anxious as you can still qualify for your payment.

How to Claim for SASSA Unclaimed Grant Funds?

So you have missed your grant payment date and now you are looking for a way to get your unclaimed grant funds. The solution is very easy and simple.

For Bank Account Holders:

If you are the beneficiary who is collecting the SASSA grant via bank deposit then you are in luck. SASSA sends the grant payments automatically on grant payment dates. So you do not need to worry as your funds will be deposited to your bank account.

All you need to do is just visit your bank ATM and take your debit card along with you. Insert the SASSA debit card inside the ATM and wait for the PIN verification.

Provide your PIN and proceed to the transaction panel. Here you need to enter your grant amount like R370 that you need to withdraw.

Take your cash and count it before leaving the ATM. Also, make sure you have taken out your debit card.

For Supermarket Cash Collectors:

If you’ve opted for cash collection at designated supermarkets like Pick n Pay or ShopRite, there’s a straightforward process to retrieve your unclaimed SASSA grant funds:

  • Visit the Supermarket Cash Collection Point: Head to the designated cash collection point at your chosen supermarket. These points are typically located near the customer service or cashier areas.
  • Provide Necessary Identification: Upon arrival, ensure you have your identification documents with you, such as your South African ID or any other valid form of identification.
  • Inform the Staff: Let the staff at the cash collection point know that you’re there to collect your SASSA grant payment. They will guide you through the necessary steps to facilitate the transaction.
  • Verification and Processing: The staff will verify your identity and retrieve your unclaimed grant funds from the system. They may ask you to confirm certain details to ensure accuracy.
  • Receive Your Payment: Once the verification process is complete, you’ll receive your grant payment in cash. Ensure to count the cash before leaving the collection point to confirm that the correct amount has been dispensed.
  • Collect Any Receipts or Documentation: Upon receiving your payment, collect any receipts or documentation provided by the supermarket staff. This documentation may serve as proof of payment and can be useful for record-keeping purposes.

What If I Do Not Collect my SASSA Grant Funds?

If you do not collect your SASSA grant funds within the specified period, here’s what happens:

  • Funds Availability: The funds will remain available for collection for a duration of 90 days from the date they were made available for withdrawal at designated supermarkets like Pick n Pay.
  • Return to SASSA: After the 90-day period elapses and you have not collected the funds, they will automatically revert back to SASSA. This means that the unclaimed funds will no longer be accessible for withdrawal.
  • Reinstatement Appeal: If you fail to collect your grant funds within the 90-day window, you can appeal for reinstatement. However, you must submit your appeal within one month after the expiration of the 90-day period.
  • Consequences of Delayed Appeal: Failure to appeal within the specified timeframe will result in the suspension of both your grant funds and your grant application. This means that you will no longer be eligible to receive the grant until the issue is resolved through the appeals process.

What If My SASSA Grant Suspended?

If you are not able to appeal for the reinstatement within the available time, you will lose your grant funds and eligibility. In this case, SASSA will mark your grant application as declined or suspended.

However, this is not the permanent decision of SASSA as you can still use the reconsideration appeal option.

With this appeal, you can provide details like why you were not able to collect the funds and why you still need these funds, etc.

Submit the appeal application to the official authorities and wait for the approval. Once you get the approval, you are all set to collect your grant payments just like before. However, this time, you need to hurry and collect your grant cash as soon as possible to avoid any further issues and delays.

Can I Claim SASSA Grant on Behalf of My Family Member In the Case of Deceased?

Yes, it is possible to claim a SASSA grant on behalf of a deceased family member, provided that the new applicant meets the necessary eligibility criteria and follows the required procedure. 

Here’s what you need to know:

  1. Provide Identification Details and Relation: The new applicant, who is usually a close family member, must provide their own identification details as well as information about their relationship to the deceased individual. This helps to establish eligibility and ensures that the applicant is authorized to claim the grant on behalf of the deceased.
  2. Application Process: The application process for claiming the SASSA grant on behalf of a deceased family member is the same as when applying for the grant for the first time. The applicant will need to complete the relevant forms and provide all necessary documentation.
  3. Attach Required Documents: In addition to the standard application documents, such as proof of income and residence, the applicant must also submit specific documents related to the deceased individual. This typically includes the death certificate and the ID document of the deceased person.
  4. Submit Application: Once all required documents have been gathered, the applicant can submit the application to SASSA for processing. It’s important to ensure that all information provided is accurate and up-to-date to avoid any delays or complications.

Final Verdict

If you missed claiming your SASSA SRD grant, remain calm as options are available such as collecting funds from designated supermarkets or ATM withdrawals. Additionally, in the unfortunate event of a deceased family member, you can still apply for the grant on their behalf by following the standard application process and providing the necessary documentation.