How to Solve The Service is Unavailable at the Moment?

So you just tried to check your SASSA status online on the website and you encountered an error “The service is unavailable at the moment. Please try again later”. Are you feeling worried about this error? If yes then you need to know that this is a temporary server-down issue on the official SASSA website. In simple words, the official site of SASSA is down due to some technical issues.

How to Solve The Service is Unavailable at the Moment?

So what you should do now? Do you need to check your R350 status immediately? Then you can get out of this trouble very easily. Just follow my steps and check your SRD status online while the website is down.

Why SASSA Website is Down?

South African Social Security Agency (SASSA) is providing a website to the applicants of SC19 to check their R350 status online. The URL of that website is and SASSA SRD R350 grant applicants can track their application status on that web portal.

However, due to some technical issues, the site goes down multiple times in a day. This is because SASSA needs to handle millions of applicants on their web server, And when all the applicants try to check their application status for a COVID-19 grant the server goes down due to the heavy burden of internet traffic.

When Will Comes Live Again?

There is not any specific time for the SASSA web portal to come live again. The problem could stay for up to 24 hours. The team of SASSA is working to solve the issue but it can take some time to come up again.

How to Check SASSA Status When SRD Web Portal is Down?

If you’ve encountered the “Service is Unavailable” message while trying to check your SASSA status on the official website, there’s no need to worry. This error typically occurs due to temporary technical issues with the SASSA server. While we understand the urgency of checking your R350 status, rest assured, there’s a solution to bypass this inconvenience.

Here’s what you can do:

  • Access Our SASSA Status Tool: We provide a convenient alternative for tracking your application status. Simply visit our website where you can check your SRD status hassle-free.
  • Stay Patient: Given the high volume of applicants accessing the SASSA website, it’s common for technical glitches to arise. The SASSA team is diligently working to address these issues, but it may take some time for the official SASSA website to become fully operational again.
  • Avoid Overloading the Server: As many applicants are eager to check their status, continuously refreshing the page or repeatedly attempting to access the SASSA website may further strain the server. Instead, consider using our service or wait for the official site to stabilize.
  • Check Periodically: While we strive to provide uninterrupted service, it’s advisable to periodically check both our website and the official SASSA portal for updates on your application status.

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