How to Check SASSA Status on WhatsApp Chat?

Use SASSA WhatsApp number 0600 123 456 to know your SASSA status check details via WhatsApp chat. If you do not want to use other status check methods like the Moya app or the GovChat app then you can use WhatsApp messenger to know your SRD R370 status on your phone.

How to Check SASSA SRD Status on WhatsApp Messenger?

Follow this step-by-step guide to know your SRD SASSA status using your WhatsApp account.

1: Save the SASSA WhatsApp Number into Your Phone

Your first step is to copy and paste the SASSA WhatsApp number on your phone’s dialer. The phone number is +27 0600 123 456. You can copy this number from here and then paste it onto your dialer. Now save this number as “SASSA” or any preferred name you want.

2: Start a Conversation with SASSA

Once you have saved the SASSA WhatsApp number into your phone’s contacts, you can now start the conversation with SASSA. To do this, you need to open your WhatsApp application and then choose SASSA number as your recipient. Now send a message like “Hi” or “Hello” to SASSA. 

3: Get Your SRD Status

Once you receive a reply from SASSA’s team, you need to ask your SRD status. For this, just type “SRD Status Check” or “SASSA Status Check” in the message and send it.

The official team will ask for your ID number and then your phone number to verify your application details.

Once your details are matched with the SASSA database, the team will inform you about your SASSA SRD grant status via message. The message could be as “Approved”, “Pending” or “Failed”.

What to Do If Your SASSA Status Is Pending or Failed?

If your SASSA status shows as “Pending” or “Failed,” don’t worry. Here are the steps you can take:

• Pending Status: This means your application is still being processed. You only need to wait a bit longer. You can check your status again after a few days.
• Failed Status: If your status is “Failed,” it could be due to incorrect information or eligibility issues. Double-check your details and make sure they are correct. You need to submit the reconsideration appeal application.

How to Update Your Contact Information for SASSA?

Keeping your contact information up to date with SASSA is important to ensure you receive all updates about your application. Here’s how you can do it:

• Via WhatsApp: Save the SASSA WhatsApp number (+27 0600 123 456) and send a message saying “Update Contact Info.” Follow the instructions provided by the SASSA team.
• Online Portal: Visit the SASSA website and log in to your account. Look for the option to update your contact details and follow the steps.
• SASSA Office: You can also visit your nearest SASSA office with your ID and proof of address to update your contact information in person.

Common Issues and Solutions for SASSA Status Check on WhatsApp

When checking your SASSA status on WhatsApp, you might encounter some common issues. Here are some solutions:

• No Response from SASSA: If you don’t get a reply after sending a message, make sure you have the correct SASSA number saved and that you have an internet connection. Try sending the message again after a few minutes.
• Incorrect ID or Phone Number: Double-check the ID number and phone number you provided. Make sure they match the details you used when applying for the SASSA grant.
• Technical Issues: If you experience any technical problems with WhatsApp, try restarting your phone or reinstalling the WhatsApp app. If the issue persists, you can try checking your status through other methods like the Moya app or the GovChat app.