How to withdraw money without SASSA card

Millions of South Africans receive social grants from the South African Social Security Agency (SASSA) primarily through the SASSA Gold Card. However, if your card is lost, expired, or you wish to use a different method, you can still access your funds through several withdrawal options.

Recent improvements by SASSA and Postbank have enabled major retailers to offer cardless payment solutions for clients.

In this article we cover how to withdraw money without SASSA card with easy information to follow.

How to withdraw money without SASSA card

There are many different ways to take money out without needing to have a SASSA card and we will go over them:

1. Postbank Cardless Payment System

SASSA and Postbank have launched their most convenient new payment method in 2024. Postbank now provides beneficiaries with its new cardless payment system to withdraw money from their accounts. This service is specifically designed for SASSA beneficiaries who have Gold Cards that are expired or about to expire, allowing them to access their SASSA grant money without requiring their physical card.

How It Works:

1. Visit any participating retail store:

• Shoprite
• Usave
• Pick n Pay
• Boxer

1. Bring your South African ID document
2. Enter your SASSA/Postbank card PIN at the till point
3. Provide your cellphone number for verification
4. Receive your grant in cash

Benefits:

• Immediate access to your SASSA grant without having to wait for a replacement card
• Reduced queues at Post Offices
• Widespread availability at major supermarkets nationwide
• Convenient and secure transaction process

2. Cash Send/E-Wallet Services

People who do not have a SASSA card have the option to retrieve their grants through mobile banking services. This method is fast, safe, and completely card-free!

Available Services:

• FNB eWallet
• Nedbank Send-iMali
• ABSA CashSend
• Standard Bank Instant Money

How to Use This Method:

1. Ensure your bank account receives funds from your SASSA grant
2. Use mobile banking to move money to your e-wallet account
3. Receive a secure withdrawal code via SMS
4. Collect your money from either an ATM or any participating retail store

Where You Can Withdraw:

• ATMs
• Retail locations including:
• Shoprite
• Pick n Pay
• Boxer

3. Bank Account Transfer

You have the option to receive your SASSA payment through your personal bank account and then withdraw the funds from that account. This method provides security and reliability for recipients who receive grants over an extended period.

Steps to Switch to a Bank Account:

1. Visit your local SASSA office to initiate the process of payment method alteration
2. Provide the required documents:

• Bank statement with a bank stamp (no older than three months)
• Proof of account ownership
• South African ID

1. Wait for processing (4-6 weeks)
2. Begin receiving your grant in your bank account

How to Withdraw from Your Bank Account:

• Use an ATM to withdraw cash
• Visit a bank branch for over-the-counter withdrawals
• Transfer funds to an e-wallet for easier access

4. Post Office Withdrawal

Individuals without a SASSA card can still receive their grant money in cash at the Post Office. This method is beneficial for people who prefer to receive their payment in cash.

How to Withdraw from the Post Office:

1. Visit your closest South African Post Office (SAPO) branch for cash withdrawal
2. Bring your South African ID
3. Submit your grant reference number along with your SASSA account details
4. Wait for identity confirmation by the cashier before receiving your cash

Important Considerations:

• Always go on your designated payment date
• Plan for longer waiting times, as queues are common
• Bring all necessary documentation to avoid multiple trips

5. Retail Store Cardless Withdrawal

Major retailers enable cash withdrawal from your SASSA grant using your ID number alongside phone verification. This way of withdrawing money is easily accessible throughout South Africa.

Participating Retailers:

• Shoprite
• Checkers
• Pick n Pay
• Boxer
• Spar

Detailed Process:

1. Visit the store’s customer service desk
2. Provide your South African ID number
3. Receive a One-Time PIN delivered to your registered phone number
4. Enter the OTP at the till
5. Collect your cash grant

6. SASSA Card Replacement

If you have lost your original card, you can request a replacement SASSA card through the following process:

How to Get a New SASSA Card:

1. Visit your local SASSA office or Post Office
2. Bring your South African ID
3. Create and submit an affidavit documenting your card being lost or stolen
4. Request a new SASSA Gold Card
5. Wait for processing and activation

After receiving your new card, you can continue to use it at ATMs, Post Offices, and retail locations just like before.

Which Option is Best for You?

Withdrawal Method	Pros	Cons
Postbank Cardless Payment	No card needed, easy access, available at major retailers	Requires ID and PIN verification
Cash Send/E-Wallet	Fast, secure, can be done via mobile banking	Requires a bank account and mobile banking access
Bank Account Transfer	Secure and reliable	Takes 4-6 weeks to process
Post Office Withdrawal	No card required	Long queues and limited branches
Retail Store Withdrawal	Convenient, available nationwide	Requires phone verification
SASSA Card Replacement	Permanent solution	Requires visiting a SASSA office

Make sure you do a SASSA Status Check often so you can see how much money you are owed!

FAQs

Is it possible to access my SASSA grant money from an ATM without using a card?

No, ATMs require a physical SASSA card. However, you can use different services like ABSA CashSend and FNB eWallet for cardless transactions.

How long does it take for SASSA to process a bank account transfer request?

SASSA requires 4 to 6 weeks to complete the processing of a bank account switch.

Can I access my SASSA grant at Pick n Pay without using a physical card?

Yes, through the new Postbank cardless payment system, which works at Pick n Pay, Boxer, and various other major retailers.

What exactly do I need to replace a lost SASSA card?

You need to bring your South African ID and an affidavit to either a SASSA office or Post Office to request a replacement card.

Conclusion

Even without your SASSA card, you can still access your grant through many different withdrawel methods.

Postbank offers various withdrawal methods including cardless payments, bank transfers, mobile banking, Post Office withdrawals, and retail store pickups to meet your specific requirements.