How to check SASSA Child Grant balance online
It’s important to keep your finances in order, especially when it comes to social grants such as the SASSA Child Support Grant. Checking your grant balance regularly will ensure you know if you have sufficient funds to support your child.
In this article we go over how to check SASSA Child Grant balance online and with many different ways you can easily do it!
How to Apply for SASSA Child Support Grant
The Child Support Grant is funded by the South African Social Security Agency (SASSA) to help caretakers meet the basic needs of children below 18 years of age.
As of 2025, the grant amounts are:
- Basic grant: R530 per month
- Additional top-up: R760
How to check SASSA Child Grant balance online
SASSA provides multiple methods to monitor your grant funds:
Online Balance Check via SASSA Services Portal
SASSA’s centralized Services Portal helps grant recipients administer their grants efficiently.
Log into the Portal:
- You can access our homepage and do a SRD Status Check
- You will need ot enter your South African ID number & cell phone number associated with your grant.
USSD Balance Check
SASSA offers a USSD service to access your grant balance on any phone when you don’t have internet access.
Dial the USSD Code:
- Call #1203210# or #1303210#
- Follow the prompts:
- Enter your South African identification number
- Provide the cell phone number associated with your grant
- Receive your balance information via SMS
SASSA WhatsApp Service
SASSA provides a WhatsApp service for convenient balance inquiries.
Steps to Check Balance:
- Save the SASSA WhatsApp Number: 082 046 8553
- Initiate Chat:
- Open WhatsApp and message “SASSA” to the saved number
- Reply with “Status” when prompted
- Provide your South African ID and grant number
- Receive Balance Information:
- The platform will verify your details
- Your grant balance will be sent through WhatsApp
Important Considerations
Accurate Information:
- Always provide true and accurate data
- Never use ID numbers or cellphone numbers that aren’t registered with SASSA
Security Measures:
- SASSA will never request your PIN, password, or banking information through SMS, phone calls, or emails
- Be vigilant against fraud attempts
- Use only official SASSA platforms
- Never share personal information with unknown parties
Financial Management:
- Monitor your balance regularly
- Use this information to budget your money wisely
Troubleshooting Common Issues
If you experience any problems while checking your grant balance, you have several options:
Contact SASSA Directly:
- Toll-Free Support: 0800 60 10 11
- Email: GrantEnquiries@sassa.gov.za
Visit a SASSA Branch:
- Locate your nearest SASSA branch
- Seek in-person assistance for complex issues
Conclusion
Knowing your SASSA Child Support Grant balance is essential for making informed financial decisions. Whether you choose to use the online portal, USSD number, or WhatsApp service, you can track your balance conveniently and ensure timely access to funds for your child’s security.
Frequently Asked Questions
Can I see my SASSA Child Grant balance without access to the internet?
You can use the USSD service by dialing #1203210# or #1303210#. Follow the prompts to receive your balance via SMS.
Is there a fee for viewing my grant balance?
SASSA does not charge fees for balance inquiries. However, standard network rates apply when using USSD or WhatsApp services.
What should I do if my grant balance appears incorrect?
If you notice any discrepancies, immediately contact SASSA’s helpline at 0800 60 10 11 or visit your local SASSA office for assistance.
When does the grant balance get updated?
The balance updates monthly after each payment cycle. It’s recommended to check your balance after the scheduled payment dates.
Can someone else check my grant balance for me?
No, for security purposes, only the enrolled beneficiary should check their grant balance using their personal details.