How to Change SRD Phone Number?

So you have bought a new phone or your old Sassa phone number is not receiving OTP? Also, now you need to know how to change your SRD phone number. Here is the guide for you. One thing that you should know is that Sassa allows the beneficiaries to change their phone number if they have to. So there is no need to worry if you are in a situation where you need to change your mobile phone to get an SRD R350 grant status and payment.

How to Change SRD-Phone Number

In this informational guide, we will explore the steps to seamlessly modify your SRD phone number. Simplifying the procedure so that it feels like a walk in the park rather than a daunting task. With the user-friendly instructions and helpful insights provided here, you can confidently make this change. Also, ensuring that you stay connected to the vital support that the SRD program offers. The South African Social Security Agency (SASSA) has a deep impact on the economic situation of South Africa in 2024. Over 20 million SASSA applicants are getting the SASSA grant in 2024.

How to Change SRD Phone Number for R350 Grant Online?

There are no issues at all if you need to change your SRD phone number. You can do it online or offline as well. However, it is advised to do this online as it is convenient and time-saving. So let’s start the guide.

  1. Access the SRD Portal: Visit the official SASSA staus check portal by going to
  2. Log In: Log in to your SRD account using your credentials. If you don’t have an account, you’ll need to create one.
  3. Provide Your ID Number: Sassa will ask for your 13-digit South African ID number and application ID to verify your identity.
  4. Dashboard: Once logged in, you’ll be directed to your dashboard.
  5. Edit Phone Number: In the profile settings, you should see an option to edit your phone number. Click on it.
  6. Enter New Number: Enter your new phone number carefully. Double-check it to make sure it’s accurate.
  7. Verify New Number: You might receive a verification code (OTP) on your new phone number. Enter this code in the provided space to confirm the change.
  8. Confirmation: You will receive a confirmation message or email confirming the successful change of your phone number.
  9. Contact Support (if needed): If you encounter any issues during this process, don’t hesitate to contact SRD support for assistance.

Change SRD Phone Number in Sassa Office

Another way is to visit the office of Sassa to change your Social Relief of Distress grant phone number. So let’s start the guide.

  • Visit the Nearest Sassa Office: Initiate the process by heading to the nearest Sassa (South African Social Security Agency) office. This step is crucial as it requires an in-person visit.
  • Carry All ID Documents: Ensure you have all your essential identification documents with you. These typically include your:
    • South African ID card or Smart ID card.
    • Proof of residence (like a utility bill).
    • Proof of income or unemployment (if applicable).
  • Request Assistance: Upon arrival at the Sassa office, approach the designated assistance counter or ask one of the staff members for guidance regarding changing your SRD phone number.
  • Provide Necessary Information: You’ll be asked to fill out a form or provide the necessary details to initiate the phone number change request. Make sure to furnish accurate and up-to-date information.
  • Verification: The Sassa office will likely need to verify your identity and eligibility for the SRD program. Be prepared to answer any relevant questions or provide additional documentation if required.
  • Confirmation: Once your request is processed and approved, you should receive a confirmation of the phone number change. Ensure you keep this confirmation safe for future reference.


How do I change my cellphone number online for SRD?

You can visit the Sasa SRD website and provide your ID details and your new number and confirm it.

How can I change my SRD details?

You need to visit the Sassa office near you and then ask for assistance to change your SRD details. You will get a form that you need to fill out and submit.

How long does the Sassa SRD phone number change will take?

The process of changing your Sassa SRD phone number typically takes around 24 hours to complete. This time frame allows for the necessary verification and update of your contact information in their systems.

Leave a Reply

Your email address will not be published. Required fields are marked *