How I Can Unblock My SASSA Card?

A SASSA card is a way to get your SASSA grant payments. But when it becomes inactive, you can not use it for ATM cash withdrawals or any other shopping purpose at all. In this scenario, you must be feeling frustrated because you need to withdraw money from an ATM or want to pay for groceries at a grocery store but your card keeps declining. The reason behind this behavior is the blockage of your card. And that is the reason you are here to know about how I can unblock my SASSA card, right? Well, you are at the right website and we will surely help you with the solution to this problem.

How I Can Unblock My SASSA Card?

In this article, we are going to reveal the method of unblocking a blocked SASSA card. So don’t go anywhere, sit down, take a coffee or tea, and read this guide carefully.

How to Unblock a SASSA Card?

The SASSA card is very necessary for grant applicants in South Africa. Without this card, they have to visit the offices of SASSA to collect their SASSA grants. So, when this card becomes useless, it creates issues for the grant holders. If your SASSA card is blocked and you want to recover from this frustrating situation then follow the below methods.

1) Call SASSA Helpline

If you want to solve your issue while sitting in your home then the one and only way to unblock your card is to make a call to SASSA. Dial 0800 60 10 11 from your phone and do not worry about the call charges as it is a toll-free number. 

  1. Make a call to 0800 60 10 11 and wait for the answer.
  2. When you get a representative on the line, ask that representative if you want to unblock your blocked SASSA card.
  3. The assistant will help you further to restore your card activation.

2) Visit SASSA Office

If you do not want to make a call then the simple solution is to visit the nearest SASSA office. After you reach the office, meet with any of the representatives to make them aware of our situation. The agent will help you to get out of this situation.

3) Reset the SASSA Card PIN

Many times, the card gets disabled due to too many tries with the wrong PIN. If this is your case then you need to reset your card PIN first. To do this, visit the SASSA office and ask them to reset your car PIN. The receptionist will ask you to provide your ID number and phone number to verify your identity and your card will be unlocked in a short time.

4) Order a New Card

Last but not least, you can order a new card if your card is not unblocked. In this way, you will get a new debit card that you can use just like the previous one to collect your cash or grant money. In this method, you need to visit the office of SASSA along with your identity documents. Ask them to issue a new card for you and they will do that. However, you need to pay R26 as the fee for the new card.

Precautions for Card Blocking

Now if you have finally unblocked your card, you should be aware of the things that can block your SASSA card. So here are the precautions to avoid the card blocking in the future:

  • Protect your PIN: Keep your PIN confidential and never share it with anyone. Memorize it and avoid writing it down or saving it on your phone or any other device.
  • Be cautious with ATM transactions: When using an ATM, ensure that you are in a safe and secure location. Check for any suspicious devices or individuals around the ATM. Shield your PIN while entering it and be mindful of your surroundings.
  • Keep your card safe: Always keep your SASSA card in a secure place. Avoid leaving it unattended or lending it to others.
  • Update your contact information: Ensure that your contact information, such as your phone number and address, is updated with SASSA. This will enable them to reach you in case of any issues or notifications regarding your card.
  • Report lost or stolen cards immediately: If your SASSA card gets lost or stolen, report it to SASSA immediately. They can block the card to prevent unauthorized use and assist you in obtaining a new card.
  • Regularly check your card balance and transactions: Keep track of your card balance and review your transactions regularly. This will help you detect any unauthorized activity or discrepancies and take appropriate action promptly.

By following these precautions, you can minimize the chances of your SASSA card getting blocked and ensure a smooth experience in accessing your grants and funds.


There is no need to worry if your SASSA payment card is blocked. All you need to do is just follow our guidelines and recover your card easily. We have listed all the easy-to-follow methods that you can use to recover your card easily. So if you have any questions, you can ask anytime.

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